PENERAPAN STANDAR UJI KENDARAAN BERMOTOR KIR (KEURINGSINSTANTIE RIJVAARDIGHEID) DI KANTOR DINAS PERHUBUNGAN KABUPATEN MUSI RAWAS

Abstract

This study discusses the Implementation of Motor Vehicle Testing Standards (Keuringsinstantie Rijvaardigheid) at the Musi Rawas Regency Transportation Office. The purpose of this study is to determine the Implementation of Motor Vehicle Testing Standards (Keuringsinstantie Rijvaardigheid) at the Musi Rawas Regency Transportation Office. The type of research is qualitative. The collection technique is using observation, interviews and documentation. Data analysis uses qualitative data reduction, complexity and processing. In this study the author uses a qualitative research method, data is obtained from various sources using various data collection techniques (triangulation) and is carried out continuously until the data is saturated. These results indicate that 1) Technical Standards and Infrastructure: The existence of clear regulations and technical standards is the foundation, supported by the availability of calibrated and adequate test equipment. 2) Human Resources (HR): The quality of testers and support staff, in terms of technical competence, operational capabilities of tools, and understanding of regulations, greatly determines the accuracy and efficiency of testing. 3) Communication: Effective communication, both internally (between officers) and externally (with the public), is crucial for socialization, education, information delivery, and complaint handling.